Spartan Service

Difference

SPARTAN MEDICAL

Core Principles

Many of our people are Veterans and we do everything possible to provide better products, better service, at a better price for our Military and VA Hospital partners. In addition, we proudly donate and support incredible Veteran causes and charities, including the amazing ‘Luke’s Wings’. Please contact us at anytime to learn more.

Trained Here

Not Here

Why Partner With

SPARTAN MEDICAL?

Dedication:

Comprehensive sales and support representatives across the United States – team on call 24-7 to support surgeons, clinicians, hospital staff, and medical logistics.

Medical Expertise:

All seasoned medical sales professionals with core staff providing over 207 years of combined experience in the field.

Collaboration:

Our sales professionals possess exceptional leadership skills developed in military and corporate settings, enabling them to work assertively and collaboratively with ALL personnel to solve ANY challenge under ANY circumstance.

Compliance and Ethics:

Full time General Counsel ensures the highest ethical and legal standards are exceeded. Guarantees that industry and federal contracting compliance standards are satisfied.

Planning:

We leave nothing to chance…constant communication and in-depth strategy sessions ensure priorities and goals are developed and consistently met. Contingency plans in place for every situation.

Redundancy:

No single points of failure…always at least 2 reps accredited and trained to support operations at every medical center.

Integrity,
Service,
Dedication,
Excellence

FOUR WORDS THAT ENCOMPASS WHAT IT MEANS TO BE A SPARTAN

Code of

Conduct

  • Make excellence a habit, always.
  • Be honest, be the example, be what our competitors strive to become.
  • Do what you say you’re going to do and get it done quickly, follow through is a must!
  • Follow up, relentlessly, with customers and your teammates.
  • Hold each other and our manufacturer partners to the highest standards; we simply will not tolerate mediocrity.
  • Whatever it takes, total dedication…cancel your trips, kiss your kids good night…this is a career we’ve chosen, a lifestyle – not a job.
  • We are the best at what we do…become the expert, the best in the business…become an asset that your customers will not do without.
  • 100% customer loyalty is always the goal. We will prove our worth with every opportunity…maximum effort each and every time.
  • DO sweat the small stuff…attention to detail is our greatest ally in every endeavor, always be prepared and plan for every contingency.
  • Always be humble and respectful…we are guests in each hospital, we will act like it.
  • The team is only as strong as its weakest link…work together, help each other, teach and learn…never guess, only know.
  • Constantly learn from our own mistakes and the mistakes of our competitors. We will provide “nameless and rankless” feedback to each other, derive a plan to improve, implement, and execute.
  • Failure is never an option! We will not let down our surgeons, clinicians, or the patients that trust them.